Privacy Policy

The Office of Her Highness Sheikha Shamma bint Sultan bin Khalifa Al Nahyan’s (the “Organisation”) is committed to ensuring that your privacy is protected. We have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Organisation may change this policy from time to time by updating this page. Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the site. We use cookies on the site to, among other things, keep track of services you have used, record your user preferences, and track the pages you visit. Cookies help us understand how the site is being used and improve your user experience.

The Organisation’s website may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of web searches. We treat information collected by cookies and other technologies as non-personal information.

The Organisation also uses cookies and other technologies to remember personal information when you use our website. Our goal in these cases is to make your experience with the Organisation more convenient and personal. And knowing your hardware identifiers, and information about your computer or device helps us personalize your operating system and provide you with better customer service.

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the site.

In summary, the following types of cookies may be used when you visit the site:

Analytics Cookies

Analytics cookies monitor how users reached the site, and how they interact with and move around once on the site. These cookies let us know what features on the site are working the best and what features on the site can be improved.

• Usage Data includes information about how you use our website.

We may also collect data in a form that does not, on its own, permit direct association with any specific individual (“Aggregated Data”). We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where the Organisation or affiliates’ website is used so that we can better understand visitor behaviour and improve our website and services.
• We may collect information regarding visitor activities on our website. This information is aggregated and used to help us provide more useful information to our visitors and to understand which parts of our website are of most interest. Aggregated data is considered non personal information for the purposes of this Privacy Policy.
• We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the site.

Personalisation Cookies

Personalisation cookies are used to recognise repeat visitors to the site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.